Privacy Policy

Ayaan Traders ("we", "us") sells hair accessories and jewellery packs to retail and wholesale customers in Pakistan. This policy explains what information we collect when you browse or place an order on our website.

When you place an order or contact us, we may collect:

• Name / shop name
• WhatsApp phone number and email address
• Delivery address, city, postal code
• Order details, payment proof images, and payment references
• Basic site analytics (pages visited, device type)

We use your information to:

• Process and deliver your orders
• Verify bank-transfer payments
• Send order and payment confirmation emails
• Respond to WhatsApp / support messages
• Improve our catalog and website experience

We do not sell your personal information to third parties for marketing.

Screenshots you upload are stored securely (Cloudinary or our servers) so our team can match transfers to orders. Only authorised staff can review them.

We may share delivery details with courier partners (e.g. name, phone, address) solely to ship your order. Payment processors and email providers may process data on our behalf under their own security controls.

Order and payment records are kept as long as needed for accounting, dispute resolution, and legal requirements. You can ask us to update or remove contact details where we are not required to keep them.

Questions about privacy? Email Ayanshk34@gmail.com or WhatsApp 0324 4862789. We will respond as soon as we can.